Tel: 0121 551 3396
Online Enquiries

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Frequently Asked Questions

Do you have a showroom I can visit?

Yes we have a brand new State of the art showroom which you can visit, call us today to arrange your visit

What days and times are you open?

We are open on the following days and times:

Monday: Closed 
Tuesday: 11am – 6pm 
Wednesday: 11am – 6pm 
Thursday: 11am – 6pm 
Friday: 11am – 6pm 
Saturday: 11am – 6pm 
Sunday: Closed

Do you have sufficient parking?

There is lots of free roadside parking.

How soon do I need to book my wedding?

As soon as possible as we get booked up really fast. We only take on a few events per day so dont miss out!

How do I reserve a date for my wedding?

You will need to come into our showroom, choose what services you require, sign a contract, and leave a deposit to secure any date. 

As we can only do a fixed number of Events per day, and most of the summer dates gets booked up very fast.

When do you come to decorate my venue?

We normally come in the morning a few hours before the event and we take everything away the same day after the event has finished. In some cases in the venue is available a day before and u get permission from the venue we can setup earlier.

Do you travel to other cities?

Yes of course, we cover the whole of Europe.  We love Destination Weddings here at Diamond Weddings

Do you come abroad?

Yes we do take booking in most European countries.

What is your service and quality like?

We are a professional Event Theming and Decor Company, and most of our business comes through recommendation, our friendly design team will help you through your planning process and guide you through all your decor needs. And our delegated technical team make sure everything goes to plan on the actual day.

Do you outsource anything?

Everything we offer we do in-house, and nothing is outsourced from any other companies or organisations.

What if I change my mind?

If you change your mind about what items u want u can change them for other Items up to the same value, but we cannot deduct the total bill.

Are my personal details safe?

Absolutely, and we will never disclose them to anyone else or pass them onto marketing companies.